Help Desk/Kiosk

Empower Patient Support with Esteem Soft's Help Desk & Kiosk Solutions

At Esteem Soft Limited, we believe the first impression is crucial—especially in healthcare settings. Our Help Desk and Kiosk Solutions are designed to streamline front-desk operations and enhance the experience for patients, visitors, and hospital staff. From automated queue management to smart self-service kiosks, our solutions reduce wait times, improve service accuracy, and ensure smooth communication between departments.

Whether you’re a single clinic or a multi-department hospital, our customizable systems help you manage foot traffic, registration, and service routing with speed, clarity, and professionalism.

How Esteem Soft's Help Desk & Kiosk Solutions Improve Healthcare Operations

Patient-facing services are the backbone of healthcare efficiency. With Esteem Soft’s Help Desk and Kiosk systems, you can transform chaotic waiting areas into organized, data-driven spaces that prioritize care and convenience. These systems not only speed up service delivery but also reduce stress on administrative teams—allowing your staff to focus on what matters most: patient care.

Benefits

Faster Registration & Check-In:

Self-service kiosks and smart help desk modules enable patients to check in, register, or update their information in minutes—minimizing queues and manual work.

Queue & Token Management:

Automated token issuance and real-time display systems help organize patient flow, reduce congestion, and ensure fair, transparent service delivery.

Improved Staff Efficiency:

Front-desk teams can manage patient inquiries, direct traffic, and escalate issues more effectively with digital tools that track every interaction.

Multi-Department Routing:

Our system ensures patients are guided accurately across diagnostics, consultation, billing, and pharmacy—eliminating confusion and delays.

Better Data Collection & Reporting:

Capture visit histories, service times, feedback, and more—all stored securely and accessible via detailed dashboards.

Enhanced Patient Experience:

Organized service, clear directions, and reduced waiting times help build trust and satisfaction among patients and caregivers alike.

Unlock Potential and Move Forward

Our Core Services

Solutions We Offer

Software Development

We have worked with clients of all sizes and in a variety of industries

Web & Mobile App

We have worked with clients of all sizes and in a variety of industries

E-Commerce Development

We have worked with clients of all sizes and in a variety of industries

Automation Solutions

We have worked with clients of all sizes and in a variety of industries

Odoo Customization

We have worked with clients of all sizes and in a variety of industries

UI/UX & IT Service

We have worked with clients of all sizes and in a variety of industries

Industries We Impact

For over eight years, we have been providing IT services to clients in virtually every industry. Here are some examples:

Healthcare

Education

Business

E-commerce

Food

Travel

Airways

Accounting

Telco

Real Estate

Hotel

Manufacturing

Software Development

Why Choose Esteem Soft Limited?

12+ years in the industry : Esteem Soft Limited has been around since 2011, giving them a wealth of experience in various software development projects.
Proven track record : They have a portfolio of successful projects across diverse sectors like healthcare, education, and small businesses, showcasing their ability to adapt to different needs.
Highly skilled and experienced professionals : Their team consists of experts in software engineering, ensuring they can handle complex projects effectively.
Collaborative approach : They emphasize close collaboration with clients to understand their specific needs and deliver solutions that exceed expectations.
Focus on Tailored Solutions : Esteem Soft Limited highlights its focus on understanding client needs and delivering world-class software.
Wide range of services : They offer a variety of services beyond development, including web solutions, IT consulting, and automation expertise, potentially streamlining your project further.
Testimonials : Positive testimonials from satisfied clients can be a good indicator of their quality and service.
National Awards : Winning national ICT awards suggests recognition for their innovative solutions.

Pioneer of Cloud-Based

Hospital Management ERP Software

An Ideal ERP Software For Any Healthcare Organization

single-point solution for all departments of the hospital.

National ICT Award

Winning Software

Your Trusted Digital

Smart Manager

Manage Your Healthcare

From Pocket

Cloud-Based

Educational Institute Management ERP Software

An Ideal Software For School, College, NU affiliated Colleges

single-point solution  for all departments of your institute. 

National ICT Award

Winning Software

Your Trusted Digital

Smart Manager

Manage Your Institute

From Pocket

Clients Review

Praise from our clients that makes us proud

Millions of patients have been served by our satisfied clients using Arch Hospital Management ERP Software, and their expressions tell the story.

FAQs'

Everything You Need to Know About Our Services.

Discover the answers to your questions about our services and how we can help you.