Empower Patient Support with Esteem Soft's Help Desk & Kiosk Solutions
At Esteem Soft Limited, we believe the first impression is crucial—especially in healthcare settings. Our Help Desk and Kiosk Solutions are designed to streamline front-desk operations and enhance the experience for patients, visitors, and hospital staff. From automated queue management to smart self-service kiosks, our solutions reduce wait times, improve service accuracy, and ensure smooth communication between departments.
Whether you’re a single clinic or a multi-department hospital, our customizable systems help you manage foot traffic, registration, and service routing with speed, clarity, and professionalism.
How Esteem Soft's Help Desk & Kiosk Solutions Improve Healthcare Operations
Patient-facing services are the backbone of healthcare efficiency. With Esteem Soft’s Help Desk and Kiosk systems, you can transform chaotic waiting areas into organized, data-driven spaces that prioritize care and convenience. These systems not only speed up service delivery but also reduce stress on administrative teams—allowing your staff to focus on what matters most: patient care.
Benefits
Faster Registration & Check-In:
Queue & Token Management:
Improved Staff Efficiency:
Multi-Department Routing:
Better Data Collection & Reporting:
Enhanced Patient Experience:
Unlock Potential and Move Forward
Our Core Services
Solutions We Offer
Software Development
Web & Mobile App
E-Commerce Development
Automation Solutions
Odoo Customization
UI/UX & IT Service
Industries We Impact
For over eight years, we have been providing IT services to clients in virtually every industry. Here are some examples:
Healthcare
Education
Business
E-commerce
Food
Travel
Airways
Accounting
Telco
Real Estate
Hotel
Manufacturing
Why Choose Esteem Soft Limited?
Pioneer of Cloud-Based
Hospital Management ERP Software
An Ideal ERP Software For Any Healthcare Organization
single-point solution for all departments of the hospital.
National ICT Award
Your Trusted Digital
Manage Your Healthcare
Cloud-Based
Educational Institute Management ERP Software
single-point solution for all departments of your institute.
National ICT Award
Your Trusted Digital
Manage Your Institute
Clients Review
Praise from our clients that makes us proud
Millions of patients have been served by our satisfied clients using Arch Hospital Management ERP Software, and their expressions tell the story.
Dr. Manowar Hossain
- Managing Director – Medinova & Medison Medical Services Ltd.
In my 35 years of experience, I have used many software systems, and among them, “ARCH” has stood out as the best hospital management software. The reason is that it is extremely user-friendly. Moreover, the company’s long-standing experience has earned..
Dr. M H C Lelin
- Chairman – Health & Hope Hospital
We are deeply delighted to be associated with the ARCH Hospital Management ERP software. Through this software, patient tests and diagnostics are being conducted swiftly and automatically, which has eliminated long wait times for patients. In addition, smart and digital..
Saiful Islam Shahed
- Managing Director – Shajinaz Hospital Ltd. & Director of Operations – Shajinaz Eximpac Ltd.
We have been ensuring our entire hospital’s services through ‘Esteem Soft’s’ ‘Arch’ ERP software right from the inception of Shajinaz Hospital Limited. Since it is completely web and cloud-based, we didn’t need to install any in-house servers, which keeps our..
Mohammad Mainuddin
- Chairman – Madani Hospital Ltd.
We have been using ‘Arch’ hospital management software by ‘Esteem Soft Limited’ since the very inception of our hospital in 2023. Implementing this software has made our overall hospital operations incredibly smooth, easy, and efficient. I would like to extend..
Dr. Muhammad Ibrahim Masum Billah
- Managing Director – Madani Hospital Ltd. & Deputy Managing Director – Farazy Hospital Ltd.
We have been using the ‘Arch’ hospital management ERP software since the very early stages of our journey. Thanks to its excellent cloud-based system, operations across every department—including OPD, IPD, ICU, NICU, Dialysis, and Ambulance services—have become incredibly streamlined, allowing..
Dr. Abdul Baki Anis
- Managing Director – Moon Hospital Ltd. & Managing Director – Mainamoti Medical College & Hospital
I started using ARCH at Moon Hospital, and I find it very user-friendly. It allows us to monitor and make decisions from anywhere using mobile devices, which is extremely convenient for us. We’re also pleased to have successfully implemented bi-directional..
Sajib Mir
- Managing Director – Omega Medical Complex Ltd. & Director – Biomass International Ltd.
We have been using the ‘Arch’ ERP software across all our departments right from the inception of our hospital. After evaluating numerous software options, we found the absolute best and ultimate all-in-one solution in Arch. Since it is completely cloud-based,..
Sohard Bin Haque Shuvo
- Finance Director – Omega Medical Complex Ltd. & Managing Director – BIO MASS International Ltd.
Even after spending nearly a year evaluating options and finalizing another software, we ultimately chose ‘Arch’ ERP at the last minute in pursuit of flawless automation. Today, we have been using it for over three years. As a Finance Director,..
Nur Mohammad Abu Taher
- Managing Director – Dupchanchia Islamia Hospital & Managing Director – Guardian Publications
We have been working with ‘Esteem Soft Limited’ for the past year. They have delivered the exact services we were looking for to manage our hospital from the management level; in fact, we received modern features that went beyond our..
Dr. Shahadat Hossain
- Chairman – Pedicare Hospital & Mayor – Chattogram City Corporation
From the very beginning of Pedicare Hospital, we have been using the ARCH software to build a digital hospital. The dashboard and real-time data have made hospital operations much easier. We are happy with the excellent support service from ARCH.
Dr M.A Majid
- Managing Director – The Khidmah Janata Hospital
I have been using “Arch” hospital management software since 2017 to simplify all operations of my hospital. By using this software it is easy and time-saving for me to monitor all the activities of the hospital. Through this software, all..
Dr. Paresh Chandra Pal
- Chairman - Life General Hospital
We have been using the ‘Arch’ software for a long time since installing it at our hospital. Thanks to its flawless automation, there are absolutely no discrepancies or accounting mismatches from start to finish. Everyone—from our Director level to all..
Md. Saduzzaman Sadi
- Managing Director - Abedin Hospital
We have been using the ‘Arch’ hospital management software by ‘Esteem Soft Limited’ right from the inception of our hospital. Because it is exceptionally user-friendly, our team can work with absolute comfort and ease. Thanks to its cloud-based system, we..
Md. Saiful Islam Rony
- CEO – Abedin Hospital
We have been using the ‘Arch’ ERP software by ‘Esteem Soft Limited’ since the very beginning of Abedin Hospital. The biggest advantage of this software is that every single module is completely integrated. With HRM, Accounts, Pharmacy, Staff Performance, and..
Shamim Ahmed
- Director – Good Health Clinic, Diagnostic, and Consultancy
With the goal of modernizing our existing hospital management system, we partnered with ‘Esteem Soft’ after an extensive 7 to 8-month evaluation process. Their greatest strength is undoubtedly their highly energetic and cooperative team. In the software industry, after-sales service..
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